How to Respond to a Resource Order

🆕 How to Find and Respond to a Resource Order

🚦 Quick Response Option:

The quickest way to respond is to click on the email link when it comes to your phone. This will open ERMS in your default mobile web browser.

TIP: Add email sender as VIP if your email system allows

Email comes from: notify@erms.app

If you are not receiving these emails, please reach out to support@grizzlysystems.co.

This link will open directly to the referenced Resource Order request. However, if you go to the main Resource Order Page, you will see all Resource Orders from newest to oldest. This will be useful if there are back-to-back requests that are sent out.

• If you click the link, please skip to Step 3.

ℹ️ Step 1:

Resource Orders are located at the top of the ERMS web application or in the drop-down menu for the mobile web application.

Click on the Resource Order tab or drop-down option.

✅ Step 2:

Find the correct Resource Order you need to respond to and click on it. This will open the individual view for the resource order.

🔄 Step 3:

Find the comment section. Click the Add Comment button.

📝 Step 4:

Respond to the resource order request ASAP. (The responses will help decide on enhancements such as dropdowns with lists of personnel or search for qualified individuals.)

Example Response:

Possible Tip: Opt in quickly with "ANA is avail" and then comment a second time with the necessary details that Dispatch requires.

Once completed, Dispatch will review all comments and rotations to determine who will be deployed. Dispatch will communicate back to the agency.

Updated on: 09/02/2024