How to create a Resource Order

🆕 How to Create a Resource Order for Dispatch or Agency Requesting Outside Resources

Found here:

🚦 Step 1:

Click on the Create Resource Order button at the top.

ℹ️ Step 2:

Add Notes in the detail area. The more notes, the better we can understand what enhancements might be needed.

Example:

• Agencies are AUTO selected. If updates are needed, please reach out to support@grizzlysystems.co.
• Upload the Resource Order PDF if applicable.

Once completed with details, click the Create Resource Order button at the bottom.

✅ What Happens Next?

• Agencies will receive an email with a link to directly reply to the resource order.
• Agencies will add their response. You can see their workflow HERE
• After the appropriate timeframe, dispatch will review responses and rotations to determine who deploys.
• Once a decision is made, go back to RO and Dispatch may add a final comment with the selected agency.

Example

• Then click Close Resource Order.

Status Options:

• Filled: An agency was available and selected.
• Unable To Fill: No agency or resource was available.

Communicate via the current workflow to inform the agency/agencies.

Updated on: 09/02/2024