> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.erms.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Create a new Announcement

# What are Announcements?

The Announcement card is used to display important information that needs to stand out when users access the ERMS tool, similar to a message or email but remains in the tool. The level of appropriateness on using the announcement to send a message is determined by the dispatch / command center. Announcements are useful for critical alerts or items that can not be done within ERMS. Those items should be reported to Grizzly Systems for possibility of future enhancements. 

# Who can send out an announcement?

The Announcement card is limited to dispatch / command center staff

## Step 1: Go to the Main Tab 
or click [HERE](https://erms.app/dashboard/metro-net-dsr) and proceed to Step 2

Ensure you are under the Dashboard page

![](https://storage.crisp.chat/users/helpdesk/website/e22edeea6e28c800/image_10kpq50.png)

Click on the dropdown box in the upper right side of the page, and choose "Your Agency" DSR

![](https://storage.crisp.chat/users/helpdesk/website/e22edeea6e28c800/image_qm41jd.png)

You should default to the Main tab

Here you will find the Notice card with all created announcements

![](https://storage.crisp.chat/users/helpdesk/website/e22edeea6e28c800/image_1edavct.png)

## Step 2: Add new announcement

Click on the 3-dot menu in the upper right side of the card and choose New Announcement

![](https://storage.crisp.chat/users/helpdesk/website/e22edeea6e28c800/image_11w129x.png)

Add a message title and additional details

![](https://storage.crisp.chat/users/helpdesk/website/e22edeea6e28c800/image_1bgw2pt.png)

OPTIONAL: Add an expiration date/time. When this time is met, the message will disappear

![](https://storage.crisp.chat/users/helpdesk/website/e22edeea6e28c800/image_gj5a1u.png)

Click **Add Announcement**

![](https://storage.crisp.chat/users/helpdesk/website/e22edeea6e28c800/image_1rrs04l.png)

Your announcement will populate on the Main DSR as well as the Agency Dashboard (under Today Tab)

![](https://storage.crisp.chat/users/helpdesk/website/e22edeea6e28c800/image_tvhmns.png)