Question 1

Adding Rosters to Team Resources via Agency Dashboard

Accepted Answer

What is rostering?

Rostering is adding personnel to a resource (vehicle) with a set schedule or shift. After the end of the declared shift, the roster or personnel's name will disappear.

When to use rosters

This should be used for resources assigned to a Strike Team or Task Force:

Gives Chiefs and Dispatch a central place to see who is on shift and will likely deploy
Populates personnel information into administrative forms which can be exported from ERMS. Less back and forth with paperwork
STEN and personnel now can see all deploying personnel with access to their contact information

| In this article, we will focus on setting rosters from the Agency Dashboard. This is the quickest and easiest way for personnel in the field to set their rosters on resources assigned to Unapproved teams, Approved teams and Dispatched teams

|| If you would like to learn how to set a roster from the Main DSR, click HERE

Step 1: Go to Deployment Resource Tab under Agency Dashboard

or click HERE and proceed to Step 2

Ensure you are under the Dashboard page

Click on the dropdown box in the upper right side of the page, and choose Agency Dashboard

Click on the Deployme

Question 2

Creating a REMs Team

Accepted Answer

Creating a REMs Team

ERMS now allows for the creation of unique and customized team deployments. Here we will give you one option on how to deploy a REMs team.

NOTE: If you can't find a resource, please use the help chat, email info@grizzlysystems.co or text 949-573-3027 for support.

| ### Step 1

Create a team deployment

This can be done from the Main Tab in the Active Deployment card

OR

This can be done from the Teams tab in the Teams card with the ${color}[#ec7400]( "+" sign)

| ### Step 2

Choose "MISC" from the list of options

Misc

| ### Step 3

Replace default Team Name, add any necessary notes that is important to either the team or dispatch and then choose if it is a pre-approved team or not

Example of a note might be the rental vehicle information or what qualification the firefighter went out as (such as MEDL)

| ### Step 4

Add the Team resources.

With REMs, You will want to add either a rental, personal vehicle or agency resource PER AGENCY

![Resources](https://storage.

Question 3

Adding Rosters to Team Resources via Main DSR

Accepted Answer

What is rostering?

Rostering is adding personnel to a resource (vehicle) with a set schedule or shift. After the end of the declared shift, the roster or personnel's name will disappear.

When to use rosters

This should be used for resources assigned to a Strike Team or Task Force:

Gives Chiefs and Dispatch a central place to see who is on shift and will likely deploy
Populates personnel information into administrative forms which can be exported from ERMS. Less back and forth with paperwork
STEN and personnel now can see all deploying personnel with access to their contact information

| In this article, we will focus on setting rosters from your Home DSR. This is the quickest and easiest way for dispatchers to set the rosters on resources assigned to Unapproved teams, Approved teams and Dispatched teams

|| If you would like to learn how to set a roster from the Agency Dashboard, click HERE

Step 1: Go to Teams tab

Or click HERE and proceed to Step 2

Ensure you are under the Dashboard page

Click on the dropdown box in the upper right side of the page, and choose "Your Agency" DSR

Click on the Teams tab. From here you will see all created teams.

Question 4

Creating a Task Force

Accepted Answer

Creating a Task Force Team

ERMS now allows for the creation of unique and customized team deployments. Here we will give you one option on how to deploy a Task Force.

NOTE: If you can't find a resource, please use the help chat, email info@grizzlysystems.co or text 949-573-3027 for support.

| ### Step 1

Create a team deployment

This can be done from the Main Tab in the Active Deployment card

OR

This can be done from the Teams tab in the Teams card with the ${color}[#ec7400]( "+" sign)

| ### Step 2

Choose "MISC" from the list of options

Misc

| ### Step 3

Replace default Team Name, add any necessary notes that is important to either the team or dispatch and then choose if it is a pre-approved team or not

Example of a note might be the rental vehicle information or Overhead information

| ### Step 4

Add the Team resources.

With Task Forces, you can add any number of resources. If a resource is missing, contact us to create them. There NO NEED to select a resource if you do not know

Question 5

Why use the Agency Dashboard?

Accepted Answer

Why is there an Agency Dashboard if we already have the Main DSR?

We built the Agency Dashboard to help keep field operations focused on updating their information. The Agency Dashboard simply pulls in all the information regarding a single agency into their own view. The hope is to reduce the clutter and streamline daily tasks.

Who should use it?

The Agency Dashboard is better used by field operations and not dispatch or command centers. The Agency Dashboard is designed to pulled in information that is tagged specifically to an agency

Along with agency specific information, we wanted to add additional "planning" tools to help field operations prepare for the day or week

How do you access the Agency Dashboard?

The Agency Dashboard can be found in the top right drop down box on the main page or Click HERE

| Want the Agency Dashboard to be the first thing you see when you log in? Email (info@grizzlysystems.co) or use the Help Chat to reach us and we can set it as your default dashboard.

Today Tab

We added the Today tab to give you a quick glance of shared information that could affect your day. You can quickly see:

Notices
Announcements

Quick access to other important tools or resources

![](https://storage.crisp.chat/user

Question 6

August Release: Enhancements and fixes

Accepted Answer

Welcome to our August Release Details

Here you will find all changes we've implemented for this release!

We've added changes from the Agency Dashboard to the new knowledge center that your are reading now! You'll find visual changes, bug fixes, new features and better designed workflow processes.

|| Some of these changes were done with the help of suggestions and feedback. So keep it coming! Email info@grizzlysystems.co or send us a "ping" with the help chat button on ERMS

Agency Dashboard Changes

| Unfamiliar with the Agency Dashboard or want to know why you should be using it? Click HERE

We have improved the rostering concept on both the "viewing" and "adding" perspective

First, we added the resources that are found on the Unapproved Teams right under the Approved Team resources

As you can see above, we added the Active Roster button so BCs and others can quickly see how many rosters (personnel) are on that resource…or if it hasn't been done yet
On Duty BCs and Captains can simply click on the same button which brings out the NEW slide in feature and quickly begin to populate the rosters without leaving the Agency Dashboard. Click here for our Training Guide

![](https://storage.crisp.chat/users/helpdesk/website/e22edeea6e

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